Shipping and return policies for Skytree
- Shipping Info
All orders shipped within the USA, sent via USPS flat rate Priority Mail. Orders are sent out on or near the date specified for each item. Tracking can be included if requested. International shipping coming soon. :)
- Return Policy
Any order which has not been shipped can be cancelled with a full refund - just email the address below. Since I'm a one-man operation for the most part, I do sometimes (thankfully rarely) make mistakes, and will do my best to hook you up with a solution.
Items lost in the mail due to an error on behalf of the shipping service or an issue otherwise out of my hands will be replaced. No are available unless a replacement is unavailable due to being sold out.
Orders that have been received can be returned within 3 weeks of delivery. Please include a note with the reason for your return and a copy of your receipt so I can update my records. I'll process your refund as soon as I have received and inspected the item(s). Returned orders must be in original condition.
address for returns:
4307 31st Ave Apt 3R
Astoria, NY 11103